Last updated: January 1, 2026
At Saubhagya Jeevansathi, your privacy is of utmost importance to us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our matrimony services. By using Saubhagya Jeevansathi, you consent to the practices described in this policy.
We collect information you provide directly, including your name, email address, phone number, date of birth, gender, religion, caste, education, occupation, family details, and partner preferences. We also collect profile photographs, communication content, and payment information. Additionally, we automatically collect device information, IP address, browser type, usage data, and cookies when you use the Platform.
We use your information to provide and improve our matchmaking services, including suggesting compatible matches, facilitating communication between users, processing payments, sending service-related notifications, and personalizing your experience. We also use aggregated data for analytics, research, and marketing purposes. Your information helps us detect and prevent fraud, enforce our terms, and comply with legal obligations.
We share your profile information with other registered users based on their search preferences and your visibility settings. We do not sell your personal information to third parties. We may share information with service providers who assist in operating the Platform, payment processors, legal authorities when required by law, and in connection with business transfers such as mergers or acquisitions.
We implement industry-standard security measures including 256-bit SSL encryption, secure server infrastructure, regular security audits, and strict access controls. While we strive to protect your information, no method of transmission over the Internet is 100% secure. We continuously update our security practices to safeguard your data against unauthorized access, alteration, or destruction.
You have control over your privacy settings. You can choose to hide your profile, restrict photo visibility to matches only, control who can contact you, and manage notification preferences. You can update your privacy settings at any time from your account settings. You may also request a copy of all data we hold about you.
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your profile from public view within 48 hours and delete or anonymize your data within 90 days, except where retention is required by law. Some data may be retained in backup systems for a limited period for disaster recovery purposes.
We use cookies and similar technologies to maintain your session, remember your preferences, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled. We use essential cookies for core functionality and analytics cookies to improve our services.
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services before providing them with your personal information. Your interactions with third-party services are governed by their respective privacy policies.
Saubhagya Jeevansathi is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including standard contractual clauses where required.
You have the right to access, correct, update, or delete your personal information at any time. You may also request data portability, restrict processing, or object to certain uses of your data. To exercise these rights, please contact our privacy team at privacy@jeevansathi.com. We will respond to your request within 30 days.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the Platform and updating the "Last updated" date. Your continued use of the Platform after any changes constitutes acceptance of the revised policy. We encourage you to review this policy periodically.
For questions about this Privacy Policy or our data practices, contact our Data Protection Officer at privacy@jeevansathi.com or write to us at Saubhagya Jeevansathi, Info Edge (India) Ltd., 2nd Floor, Cyber Greens, DLF Phase III, Gurgaon - 122002, Haryana, India. You may also call us at 1-800-419-6299.
For privacy-related inquiries, contact our Data Protection Officer at privacy@jeevansathi.com or call 1-800-419-6299.